DocPoint Solutions is a critical go-to-market Nintex partner, with a longstanding track record of solving process challenges and automating workflows for the U.S. Federal government. By working together, we help our customers from Civilian, Department of Defense, and Intelligence agencies realize immediate results from the powerful, easy-to-use, and secure software capabilities offered in the Nintex Process Platform.
Steve Witt – Director, Public Sector: Nintex
When we implemented SharePoint in 2013, we wanted to make it Service Enterprise capable. However, successfully developing workflows within SharePoint for an institution this large and complex would require a serious commitment from our IT resources, which were already limited. Therefore, in order to save our resources, we sought a product that would enable end-users to create very simple process automation – such as workflows and forms.
After considering different solutions we purchased Nintex from DocPoint Solutions (DocPoint). Along with the solution, we purchased Nintex’s online training videos. However, our stakeholders required a more hands-on approach so we brought in DocPoint for a three-day training program. Through working with DocPoint, our stakeholders realized the value of this solution and have gone on to increase efficiencies by creating and using Nintex workflows and forms.
It is our goal to assist offices throughout George Washington University in improving processes by giving them the tools they need to succeed. With DocPoint we have been able to break down past barriers to innovation and put face-to-face communication between IT and stakeholders. Having a responsive partner, such as DocPoint, is invaluable as we continue to roll out this solution to new offices and seek increased user adoption.
Mark Albert – Director, University Web & Identity Services, Division of Information Technology: The George Washington University
Based upon pressure from the customer and account team management, we needed to find a way to streamline our engagement processes further. Our current method of using disparate platforms, Excel spreadsheets and emails to track the sales process from initial bid, through purchase order and equipment delivery proved to be too slow. We needed to get faster. So, when Ciena was asked to reduce our delivery time for a large European telecommunications company by more than 45 percent, we brought in DocPoint Solutions to help us develop workflows and custom lists using Nintex within our current SharePoint environment.
Through partnering with DocPoint we have learned that their team is more than just experts in Nintex and the use of SharePoint. They continually worked with us to review and document the business processes that, while being used successfully, were not clearly defined. Their willingness to be business partners as well as technical experts has been reassuring.
Donald Lauer – IT Web Development & Portal Manager: Ciena
Although we’ve used Microsoft SharePoint as a document repository and collaboration platform for several years, we realized we were not fully leveraging its capabilities and functionalities. We brought in DocPoint Solutions to help us improve our existing SharePoint deployment by implementing automated workflows, introducing forms, redesigning our architecture, and developing a more user-friendly interface. Our goal is for our stakeholders to better use SharePoint and to make our business processes more efficient and streamlined.
Working with DocPoint has been a great experience. Their team is flexible, takes time to understand our user requirements, and has even made many on-site visits to meet with us. We are very pleased with DocPoint’s work and efforts.
Allen Magtibay – Program Manager: U.S. Food and Drug Administration
DocPoint Solutions and QAI have been providing the National Institute of Food and Agriculture document management support for the last several years. Recently, their efforts in guiding us to a sustainable technology solution have enabled us to move forward with finally digitizing our entire grant award process.
Michel Desbois – CIO: United States Department of Agriculture – NIFA