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Our senior leaders are seasoned experts in the document management industry.

Bob Dickerson
Vice President - DocPoint Solutions

Bob Dickerson, Vice President, has more than 27 years’ experience in the electronic distribution marketplace, having spent the last 18 years in electronic image management.

In his new role, Dickerson brings his extensive sales and business development experience in the document management industry to DocPoint Solutions. With a successful track record of nearly 20 years in regional and national sales positions with leading suppliers of imaging products and solutions, including value-added resellers (VARs), it comes as no surprise that Dickerson is well-known and highly regarded in the field of document management.

Prior to joining Quality Associates, Dickerson was the National Sales Manager for Fujitsu Computer Products of America. At Fujitsu, Dickerson oversaw the entire eastern sales force and led the group to impressive and consistent year-over-year growth. Dickerson also played a pivotal role in establishing new channel reseller programs to further grow Fujitsu’s footprint as a leading supplier of imaging products. In total, Dickerson spent over 10 years at Fujitsu.

Before Fujitsu, Dickerson was in charge of federal sales at NewWave Technologies, where he started a new program designed to reach federal clientele. Dickerson also helped enact policies to grow the company’s partner network and market share among commercial entities. Earlier, Dickerson served in senior level sales management positions at Cranel, Inc., a distributor in Columbus, Ohio and Value Added Distribution in Gaithersburg, Md.

Scott Swidersky
Principal – DocPoint Solutions

Scott Swidersky serves in the role of principal at DocPoint Solutions, a subsidiary of Quality Associates Inc. (QAI). As a member of the executive leadership team, Swidersky is involved in the overall management and direction of the organization.

With more than a decade of experience in the document management field, Swidersky brings a deep understanding of integrated solutions to DocPoint Solutions.

Scott Swidersky is also the director of the Information Systems Division at Quality Associates, the parent company of DocPoint Solutions. Quality Associates provides comprehensive, customized software, services and solutions that support all aspects of knowledge and content management. In this position, Swidersky is responsible for overseeing all of the division’s sales and marketing efforts and establishing and maintaining critical relationships with over a dozen manufactures within the company’s solutions network.

In 1997, Swidersky played a key role in launching the Information Systems Division. Initially developed as a service bureau, the division quickly matured into a full-service systems integrator and value-added reseller (VAR). Within a few years, Swidersky established the division as a proven, reliable partner to organizations requiring innovative document management and electronic content management (ECM) solutions.

Today, the division actively partners with, and receives awards and recognition from, the most widely regarded names in the enterprise document management field, including Kodak, Kofax, Fujitsu, and many more.

DocPoint Solutions plans to leverage Swidersky’s management experience and his ability to successfully start a new organization.

Swidersky holds a bachelor’s degree from Jacksonville University in Jacksonville, Florida. He is an active member of AIIM.

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Michael Pitts
Director, Programs & Contracts

Michael Pitts is the Director of Programs & Contracts for DocPoint Solutions, a subsidiary of Quality Associates Inc. (QAI). In this role, Pitts is responsible for growing DocPoint Solutions’ presence among federal government agencies.

Pitts also serves as the Director of Programs & Contracts at DocPoint Solutions’ parent company, Quality Associates.

At Quality Associates, Pitts is responsible for developing new business for Quality Associates within the federal sector, where the company serves agencies that include the National Institutes of Health, the Food and Drug Administration, and the Social Security Administration.

Pitts joined Quality Associates in 2002 and has more than 25 years of experience in networking, programming, and systems integration. Before joining Quality Associates, Pitts spent 12 years with Universal Hi-Tech Development in Rockville, Maryland. There, he held various executive positions, including senior vice president of the company’s New Business Group, where he was responsible for the overall technical direction and growth of the company.

Earlier, Pitts held managerial positions at RJO Enterprises, EER Systems, and Ford Aerospace, where he served as a networking and technology consultant to area businesses and government organizations.

Pitts holds a Master of Science degree in engineering management from The Johns Hopkins University and two bachelors’ degrees from the University of Maryland.

 

Mark McGovern
Manager, Solutions

Mark McGovern holds the position of Manager, Solutions at DocPoint Solutions, a subsidiary of Quality Associates that focuses on providing top-notch services and software solutions for clients wishing to fully harness the power and collaborative capabilities of Microsoft SharePoint.

At DocPoint Solutions, McGovern oversees the implementation of software, including comprehensive electronic content management (ECM) solutions. He also serves as a day-to-day technology resource for DocPoint Solutions’ clients.

McGovern holds several technology certifications, including MCSE, MCSA CCNA, and is certified in Global Information Assurance by the SANS Institute. His extensive application, hardware and systems knowledge includes expertise with a wide range of Microsoft products, including Microsoft SharePoint. McGovern has also designed and overseen organizational IT policies and procedures to ensure Sarbanes-Oxley compliance.

Previously, McGovern was the Director of IT at Havas, one of the world’s largest advertising and media agencies. McGovern was responsible for the information systems at the North American headquarters of Havas in Murray Hill, New Jersey, which oversaw tax, accounting and treasury services for the company’s locations throughout North America.

Earlier, McGovern served as a network administrator at Havas. Prior to that position, McGovern served in network administration and IT roles at companies that included Circle.com. McGovern was also the owner and president of Patapsco Technology Solutions, a technology consulting firm in Maryland. 

 

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